Shipping & Return

At QURAYA, we understand the anticipation that comes with every purchase. Given the bespoke nature of our personalized items, we allocate a delivery window of 3-7 business days to ensure your custom piece meets our high-quality standards. Each order is dispatched in a beautifully presented gift box, adding an extra layer of luxury to your unboxing experience. We strive to make every step of your journey with us memorable, from order to delivery.

Our return policy allows for returns within 14 days at your own expense, excluding personalized products. Personalized items, due to their custom nature, are not eligible for return. Please ensure your order is correct before finalizing.